by lisafernow | Jul 20, 2021 | Customer Experience, Innovation
In September 2020 Amazon introduced Amazon One, a new innovation to make everyday activities effortless. Photo credit: Amazon As I noted in my previous customer experience report on Amazon Go, removing friction from the shopping process is a strategy that has...
by lisafernow | May 29, 2021 | Accelerators, Startups
I am always excited to discover new entrepreneur communities in Seattle. So I was thrilled to learn about Black Dot. Black Dot is a startup community hub that serves current and aspiring black entrepreneurs in Seattle’s Central District, also known as Africatown....
by lisafernow | Aug 18, 2020 | Collaboration, Innovation, Product Development
Developing brand collaborations with outside partners is a tried and true method for established brands looking to demonstrate relevance and broaden appeal to new audiences. The best are truly innovative. Baby Got Back – Sir Mix-A-Lot Rocks Benaroya Hall I recently...
by lisafernow | May 5, 2020 | Macro Trends, Sustainability
Since COVID-19 has confined us to our homes I am noticing some strange (and wonderful) consumer behaviors. There’s a Run on Flour The first episode of King Arthur Flour’s new video series, The Isolation Baking Show, features superstar bakers Gesine...
by lisafernow | Apr 29, 2020 | Entrepreneurial Marketing, Innovation, Macro Trends, Startups
A few weeks ago I had the pleasure to speak with Jenn Smith, Program Director for Grow-NY. This organization is leading a very exciting competition to bring next generation food and agriculture innovation to the upstate NY region. Please spread the word. Calling All...
